Contact

** Our Sales Department **

For product selection, pricing, where to buy and order status, please send a message to our sales team.

Email : sales@akiba-accesories.com

** Our Technical Support Team **

To download the latest driver or manual for your product, please find the product description page and click on the driver/manual download link. If you have a technical question, you may submit your inquiry to our Technical Support Team. Please click the below Link to obtain a Technical Inquiry Form

Obtain a Technical Inquiry Form

After filling up, you may send the attachment/file to us.

Email : support@akiba-accesories.com

** Return Merchandise Authorization (RMA) Department **

You can contact our Return Merchandise Authorization (RMA) Department to obtain an RMA number to get your faulty unit for repair or replacement. Akiba warrants to the original buyer of the product that the hardware is free of defects in material and workmanship. To obtain an RMA number, please click the below Link to obtain a RMA form”

Obtain a RMA Form

After filling up, you may send the attachment/file to us.

Email : support@akiba-accesories.com

If your product fails to be in good working order during the warranty period, we will handle the repair or replacement at Akiba's option.

** Our Product Team **

For any Product Introduction and Feed back, please write to our Product Manager.

Email : h-yoshihiro@akiba-accessories.com